Shipping & Delivery
The majority of our elite bathroom products are stocked items and available for delivery within 10 days however some of our ranges are made to order/bespoke items may take longer, if you are unsure please contact a member of the sales team
Bathroom Accessories & Taps include the delivery charge.
For larger products such as the vanity units we ask customers get in touch for a delivery quote so we are able to to provide an accurate quote for delivery depending on your location.
Next Day Delivery – this service is available at a charge - all customers must check with the sales team that the item is available from stock and available for next day delivery before placing there order.
Delivery prices quoted upon checkout are valid for a 100 mile radious
Delivery charge for double vanity units are £150
You can cancel your order at any time up until dispatch to secure a full refund. If your order has been dispatched and is with the courier your refund will be processed minus the outgoing delivery fee.
Please note products which have been ordered in upon your request or made to order products cannot be cancelled or returned unless damaged
It is your statutory right to return a product within seven working days of delivery. This can be for any reason however at Carrara Bathrooms we offer a 14 day return. In order for this to happen we must be notified either via email, letter or telephone within the time scale mentioned.
Any items that you wish to return must arrive in a resalable condition, this is to include all original packaging which must be in the same condition as on delivery. If goods are received back with damaged packaging a repacking fee will be applied so the goods can be re sold as new.
Items must be checked upon delivery - Couriers are happy to wait whilst the customer does this. If any damage is found the courier will take it back. (Damage caused whilst moving or fitting of the unit is not covered by us)
Items can be returned in original condition complete with packaging within 14 days for a refund minus shipping costs
Customer must return the product safely back to us. Item will be inspected upon return